Frequently Asked Questions

What makes your canopies better than Cosco or Walmart?

Our canopies use a 3x thicker tubing on the frame allowing them to last upto 4x longer than store bought ones. We also use a patented fitting that prevents any metal on metal contact, store bought ones use nuts and bolts which can bind and break over time. We also use a 500 denier polyester, this thicker heavy duty top is 4X the thickness of the store bought ones. Overall we build a more commercial rated, sturdy, durable and dependable canopy that will last you for years to come.

If I get printing, how long will it take?

Screen printing will take a little over two weeks for production and full digital will take a little over 3 weeks for production. For the Star canopies, please add another week to the production schedule. Rush's are available, so please ask if you need your canopy for a certain date. (extra charges may apply)

What is my warranty?

There is a 2 year manufacturers defect warranty on the frame and 1 year on the canopy tops and accessories.

How do I get a logo designed?

Just send me an email and let me know what your business does and give me any ideas you have about style and color. After payment, I will email you some different logos for you to review and we will go from there.

How long does it take to design?

A basic logo should be in your email within 48 hours, a more complex logo can take up to 5 days. A full corporate package can take up to 10 days to complete.

Why you and not everyone else?

I have great experience, I will listen to what you need and I will make sure that you are taken care of. We are not a huge company that does not care about their clients, you are important to our business and we will treat you that way everytime. Give us a try, you will not be dissapointed.

How do I place an order?

There are a few items you can just order online, most of them will have to be handled personally. Please use the contact us form and we will contact you regarding payment, options and shipping. Printed canopies will require a layout to be signed before we go into production.

What is your return policy?

Since everything we do is custom, there are no returns on designs or printed canopies. Plain canopies can be returned, after you have received authorization and if the canopy has never been opened or used, a 15% restocking fee will apply to all accepted returns, shipping charges are never refunded!